{"id":13047,"date":"2024-07-03T06:13:25","date_gmt":"2024-07-03T06:13:25","guid":{"rendered":"https:\/\/kenos.com.mx\/article-2\/"},"modified":"2026-08-29T00:49:08","modified_gmt":"2026-08-29T00:49:08","slug":"articles","status":"publish","type":"page","link":"https:\/\/kenos.com.mx\/en\/articles\/","title":{"rendered":"Articles"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"13047\" class=\"elementor elementor-13047 elementor-11546\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-f86c24b elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"f86c24b\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-9240db9\" data-id=\"9240db9\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-e64f9f1 elementor-widget elementor-widget-spacer\" data-id=\"e64f9f1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-427cca6 elementor-widget elementor-widget-text-editor\" data-id=\"427cca6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Ideas That Lead to Results<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f00a60a elementor-widget elementor-widget-text-editor\" data-id=\"f00a60a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Learn how to improve productivity, business continuity, and operational efficiency through the effective use of technology.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a10e5c2 elementor-button-info elementor-align-center elementor-widget elementor-widget-button\" data-id=\"a10e5c2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#contacto\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">CONTACT US<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-00649ea elementor-widget elementor-widget-spacer\" data-id=\"00649ea\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-45f4e9b elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"45f4e9b\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-48ef2d0\" data-id=\"48ef2d0\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5b3970a elementor-grid-3 elementor-grid-tablet-2 elementor-grid-mobile-1 elementor-posts--thumbnail-top elementor-card-shadow-yes elementor-posts__hover-gradient elementor-widget elementor-widget-posts\" data-id=\"5b3970a\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;pagination_type&quot;:&quot;numbers&quot;,&quot;cards_columns&quot;:&quot;3&quot;,&quot;cards_columns_tablet&quot;:&quot;2&quot;,&quot;cards_columns_mobile&quot;:&quot;1&quot;,&quot;cards_row_gap&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:35,&quot;sizes&quot;:[]},&quot;cards_row_gap_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;cards_row_gap_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"posts.cards\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-posts-container elementor-posts elementor-posts--skin-cards elementor-grid\" role=\"list\">\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-13091 post type-post status-publish format-standard has-post-thumbnail hentry category-end-user-service-en\" role=\"listitem\">\n\t\t\t<div class=\"elementor-post__card\">\n\t\t\t\t<a class=\"elementor-post__thumbnail__link\" href=\"https:\/\/kenos.com.mx\/en\/the-strategic-value-of-an-efficient-help-desk-in-the-business-environment\/\" tabindex=\"-1\" ><div class=\"elementor-post__thumbnail\"><img fetchpriority=\"high\" decoding=\"async\" width=\"300\" height=\"187\" src=\"https:\/\/kenos.com.mx\/wp-content\/uploads\/2024\/05\/El-Valor-Estrategico-de-una-Mesa-de-Ayuda-Eficiente-en-el-Entorno-Empresarial-300x187.png\" class=\"attachment-medium size-medium wp-image-12917\" alt=\"\" srcset=\"https:\/\/kenos.com.mx\/wp-content\/uploads\/2024\/05\/El-Valor-Estrategico-de-una-Mesa-de-Ayuda-Eficiente-en-el-Entorno-Empresarial-300x187.png 300w, https:\/\/kenos.com.mx\/wp-content\/uploads\/2024\/05\/El-Valor-Estrategico-de-una-Mesa-de-Ayuda-Eficiente-en-el-Entorno-Empresarial.png 750w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/div><\/a>\n\t\t\t\t<div class=\"elementor-post__badge\">End user service<\/div>\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h3 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/kenos.com.mx\/en\/the-strategic-value-of-an-efficient-help-desk-in-the-business-environment\/\" >\n\t\t\t\tThe Strategic Value of an Efficient Help Desk in the Business Environment\t\t\t<\/a>\n\t\t<\/h3>\n\t\t\t\t<div class=\"elementor-post__excerpt\">\n\t\t\t<p>In today&#8217;s business world, where technology plays a fundamental role in all areas of operation, an efficient Help Desk becomes an invaluable strategic asset for<\/p>\n\t\t<\/div>\n\t\t\t\t\t<div class=\"elementor-post__read-more-wrapper\">\n\t\t\n\t\t<a class=\"elementor-post__read-more\" href=\"https:\/\/kenos.com.mx\/en\/the-strategic-value-of-an-efficient-help-desk-in-the-business-environment\/\" aria-label=\"Read more about The Strategic Value of an Efficient Help Desk in the Business Environment\" tabindex=\"-1\" >\n\t\t\tRead more \"\t\t<\/a>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-post__meta-data\">\n\t\t\t\t\t<span class=\"elementor-post-date\">\n\t\t\tMay 31, 2024\t\t<\/span>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/article>\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-13109 post type-post status-publish format-standard has-post-thumbnail hentry category-end-user-service-en\" role=\"listitem\">\n\t\t\t<div class=\"elementor-post__card\">\n\t\t\t\t<a class=\"elementor-post__thumbnail__link\" href=\"https:\/\/kenos.com.mx\/en\/improving-business-efficiency-with-a-well-implemented-help-desk\/\" tabindex=\"-1\" ><div class=\"elementor-post__thumbnail\"><img decoding=\"async\" width=\"300\" height=\"187\" src=\"https:\/\/kenos.com.mx\/wp-content\/uploads\/2024\/04\/Mejorando-la-Eficiencia-Empresarial-con-un-Help-Desk-Bien-Implementado-300x187.png\" class=\"attachment-medium size-medium wp-image-12866\" alt=\"\" srcset=\"https:\/\/kenos.com.mx\/wp-content\/uploads\/2024\/04\/Mejorando-la-Eficiencia-Empresarial-con-un-Help-Desk-Bien-Implementado-300x187.png 300w, https:\/\/kenos.com.mx\/wp-content\/uploads\/2024\/04\/Mejorando-la-Eficiencia-Empresarial-con-un-Help-Desk-Bien-Implementado.png 750w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/div><\/a>\n\t\t\t\t<div class=\"elementor-post__badge\">End user service<\/div>\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h3 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/kenos.com.mx\/en\/improving-business-efficiency-with-a-well-implemented-help-desk\/\" >\n\t\t\t\tImproving Business Efficiency with a Well-Implemented Help Desk\t\t\t<\/a>\n\t\t<\/h3>\n\t\t\t\t<div class=\"elementor-post__excerpt\">\n\t\t\t<p>Every minute lost in resolving technical issues or handling customer inquiries can have a significant impact on productivity and customer satisfaction. This is where a<\/p>\n\t\t<\/div>\n\t\t\t\t\t<div class=\"elementor-post__read-more-wrapper\">\n\t\t\n\t\t<a class=\"elementor-post__read-more\" href=\"https:\/\/kenos.com.mx\/en\/improving-business-efficiency-with-a-well-implemented-help-desk\/\" aria-label=\"Read more about Improving Business Efficiency with a Well-Implemented Help Desk\" tabindex=\"-1\" >\n\t\t\tRead more \"\t\t<\/a>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-post__meta-data\">\n\t\t\t\t\t<span class=\"elementor-post-date\">\n\t\t\tApril 26, 2024\t\t<\/span>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/article>\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-13108 post type-post status-publish format-standard has-post-thumbnail hentry category-end-user-service-en\" role=\"listitem\">\n\t\t\t<div class=\"elementor-post__card\">\n\t\t\t\t<a class=\"elementor-post__thumbnail__link\" href=\"https:\/\/kenos.com.mx\/en\/the-fundamental-role-of-the-help-desk-in-the-customer-experience-strategies-and-best-practices\/\" tabindex=\"-1\" ><div class=\"elementor-post__thumbnail\"><img decoding=\"async\" width=\"300\" height=\"187\" src=\"https:\/\/kenos.com.mx\/wp-content\/uploads\/2024\/03\/El-Papel-Fundamental-del-Help-Desk-en-la-Experiencia-del-Cliente-Estrategias-y-Mejores-Practicas--300x187.png\" class=\"attachment-medium size-medium wp-image-12860\" alt=\"\" srcset=\"https:\/\/kenos.com.mx\/wp-content\/uploads\/2024\/03\/El-Papel-Fundamental-del-Help-Desk-en-la-Experiencia-del-Cliente-Estrategias-y-Mejores-Practicas--300x187.png 300w, https:\/\/kenos.com.mx\/wp-content\/uploads\/2024\/03\/El-Papel-Fundamental-del-Help-Desk-en-la-Experiencia-del-Cliente-Estrategias-y-Mejores-Practicas-.png 750w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/div><\/a>\n\t\t\t\t<div class=\"elementor-post__badge\">End user service<\/div>\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h3 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/kenos.com.mx\/en\/the-fundamental-role-of-the-help-desk-in-the-customer-experience-strategies-and-best-practices\/\" >\n\t\t\t\tThe Fundamental Role of the Help Desk in the Customer Experience: Strategies and Best Practices\t\t\t<\/a>\n\t\t<\/h3>\n\t\t\t\t<div class=\"elementor-post__excerpt\">\n\t\t\t<p>In today&#8217;s business world, where competition is fierce and customer satisfaction is a priority, the Help Desk plays a critical role in the customer experience.<\/p>\n\t\t<\/div>\n\t\t\t\t\t<div class=\"elementor-post__read-more-wrapper\">\n\t\t\n\t\t<a class=\"elementor-post__read-more\" href=\"https:\/\/kenos.com.mx\/en\/the-fundamental-role-of-the-help-desk-in-the-customer-experience-strategies-and-best-practices\/\" aria-label=\"Read more about The Fundamental Role of the Help Desk in the Customer Experience: Strategies and Best Practices\" tabindex=\"-1\" >\n\t\t\tRead more \"\t\t<\/a>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-post__meta-data\">\n\t\t\t\t\t<span class=\"elementor-post-date\">\n\t\t\tMarch 8, 2024\t\t<\/span>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/article>\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-13120 post type-post status-publish format-standard has-post-thumbnail hentry category-end-user-service-en\" role=\"listitem\">\n\t\t\t<div class=\"elementor-post__card\">\n\t\t\t\t<a class=\"elementor-post__thumbnail__link\" href=\"https:\/\/kenos.com.mx\/en\/how-to-optimize-your-help-desk-performance-to-improve-user-experience\/\" tabindex=\"-1\" ><div class=\"elementor-post__thumbnail\"><img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"187\" src=\"https:\/\/kenos.com.mx\/wp-content\/uploads\/2024\/03\/\u00bfComo-Optimizar-el-Funcionamiento-de-tu-Mesa-de-Ayuda-para-Mejorar-la-Experiencia-del-Usuario--300x187.png\" class=\"attachment-medium size-medium wp-image-12857\" alt=\"\" srcset=\"https:\/\/kenos.com.mx\/wp-content\/uploads\/2024\/03\/\u00bfComo-Optimizar-el-Funcionamiento-de-tu-Mesa-de-Ayuda-para-Mejorar-la-Experiencia-del-Usuario--300x187.png 300w, https:\/\/kenos.com.mx\/wp-content\/uploads\/2024\/03\/\u00bfComo-Optimizar-el-Funcionamiento-de-tu-Mesa-de-Ayuda-para-Mejorar-la-Experiencia-del-Usuario-.png 750w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/div><\/a>\n\t\t\t\t<div class=\"elementor-post__badge\">End user service<\/div>\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h3 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/kenos.com.mx\/en\/how-to-optimize-your-help-desk-performance-to-improve-user-experience\/\" >\n\t\t\t\tHow to Optimize Your Help Desk Performance to Improve User Experience?\t\t\t<\/a>\n\t\t<\/h3>\n\t\t\t\t<div class=\"elementor-post__excerpt\">\n\t\t\t<p>The Help Desk plays a critical role in the user experience by being the primary point of contact for resolving problems and providing technical support.<\/p>\n\t\t<\/div>\n\t\t\t\t\t<div class=\"elementor-post__read-more-wrapper\">\n\t\t\n\t\t<a class=\"elementor-post__read-more\" href=\"https:\/\/kenos.com.mx\/en\/how-to-optimize-your-help-desk-performance-to-improve-user-experience\/\" aria-label=\"Read more about How to Optimize Your Help Desk Performance to Improve User Experience?\" tabindex=\"-1\" >\n\t\t\tRead more \"\t\t<\/a>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-post__meta-data\">\n\t\t\t\t\t<span class=\"elementor-post-date\">\n\t\t\tFebruary 16, 2024\t\t<\/span>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/article>\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-13134 post type-post status-publish format-standard has-post-thumbnail hentry category-end-user-service-en\" role=\"listitem\">\n\t\t\t<div class=\"elementor-post__card\">\n\t\t\t\t<a class=\"elementor-post__thumbnail__link\" href=\"https:\/\/kenos.com.mx\/en\/digital-experience-management-service-and-it-experience-innovation\/\" tabindex=\"-1\" ><div class=\"elementor-post__thumbnail\"><img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"187\" src=\"https:\/\/kenos.com.mx\/wp-content\/uploads\/2024\/01\/22-300x187.png\" class=\"attachment-medium size-medium wp-image-12852\" alt=\"\" srcset=\"https:\/\/kenos.com.mx\/wp-content\/uploads\/2024\/01\/22-300x187.png 300w, https:\/\/kenos.com.mx\/wp-content\/uploads\/2024\/01\/22.png 750w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/div><\/a>\n\t\t\t\t<div class=\"elementor-post__badge\">End user service<\/div>\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h3 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/kenos.com.mx\/en\/digital-experience-management-service-and-it-experience-innovation\/\" >\n\t\t\t\tDigital Experience Management: Service and IT Experience Innovation\t\t\t<\/a>\n\t\t<\/h3>\n\t\t\t\t<div class=\"elementor-post__excerpt\">\n\t\t\t<p>Digital Experience Management (DEM) is a strategic approach that enables companies to transform their service offering and enhance the customer experience through technology. With the<\/p>\n\t\t<\/div>\n\t\t\t\t\t<div class=\"elementor-post__read-more-wrapper\">\n\t\t\n\t\t<a class=\"elementor-post__read-more\" href=\"https:\/\/kenos.com.mx\/en\/digital-experience-management-service-and-it-experience-innovation\/\" aria-label=\"Read more about Digital Experience Management: Service and IT Experience Innovation\" tabindex=\"-1\" >\n\t\t\tRead more \"\t\t<\/a>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-post__meta-data\">\n\t\t\t\t\t<span class=\"elementor-post-date\">\n\t\t\tJanuary 25, 2024\t\t<\/span>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/article>\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-13140 post type-post status-publish format-standard has-post-thumbnail hentry category-end-user-service-en\" role=\"listitem\">\n\t\t\t<div class=\"elementor-post__card\">\n\t\t\t\t<a class=\"elementor-post__thumbnail__link\" href=\"https:\/\/kenos.com.mx\/en\/hybrid-customer-care-services-the-merger-of-onsite-and-remote-support\/\" tabindex=\"-1\" ><div class=\"elementor-post__thumbnail\"><img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"187\" src=\"https:\/\/kenos.com.mx\/wp-content\/uploads\/2024\/01\/24-300x187.png\" class=\"attachment-medium size-medium wp-image-12854\" alt=\"\" srcset=\"https:\/\/kenos.com.mx\/wp-content\/uploads\/2024\/01\/24-300x187.png 300w, https:\/\/kenos.com.mx\/wp-content\/uploads\/2024\/01\/24.png 750w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/div><\/a>\n\t\t\t\t<div class=\"elementor-post__badge\">End user service<\/div>\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h3 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/kenos.com.mx\/en\/hybrid-customer-care-services-the-merger-of-onsite-and-remote-support\/\" >\n\t\t\t\tHybrid Customer Care Services: The Merger of Onsite and Remote Support\t\t\t<\/a>\n\t\t<\/h3>\n\t\t\t\t<div class=\"elementor-post__excerpt\">\n\t\t\t<p>Hybrid Customer Care Services are an innovative approach that combines the best of two worlds: on-site and remote care. This merger allows companies to provide<\/p>\n\t\t<\/div>\n\t\t\t\t\t<div class=\"elementor-post__read-more-wrapper\">\n\t\t\n\t\t<a class=\"elementor-post__read-more\" href=\"https:\/\/kenos.com.mx\/en\/hybrid-customer-care-services-the-merger-of-onsite-and-remote-support\/\" aria-label=\"Read more about Hybrid Customer Care Services: The Merger of Onsite and Remote Support\" tabindex=\"-1\" >\n\t\t\tRead more \"\t\t<\/a>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-post__meta-data\">\n\t\t\t\t\t<span class=\"elementor-post-date\">\n\t\t\tJanuary 18, 2024\t\t<\/span>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/article>\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-13131 post type-post status-publish format-standard has-post-thumbnail hentry category-end-user-service-en\" role=\"listitem\">\n\t\t\t<div class=\"elementor-post__card\">\n\t\t\t\t<a class=\"elementor-post__thumbnail__link\" href=\"https:\/\/kenos.com.mx\/en\/omnichannel-support-innovative-strategies-for-it-customer-service\/\" tabindex=\"-1\" ><div class=\"elementor-post__thumbnail\"><img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"187\" src=\"https:\/\/kenos.com.mx\/wp-content\/uploads\/2023\/11\/20-300x187.png\" class=\"attachment-medium size-medium wp-image-12846\" alt=\"\" srcset=\"https:\/\/kenos.com.mx\/wp-content\/uploads\/2023\/11\/20-300x187.png 300w, https:\/\/kenos.com.mx\/wp-content\/uploads\/2023\/11\/20.png 750w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/div><\/a>\n\t\t\t\t<div class=\"elementor-post__badge\">End user service<\/div>\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h3 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/kenos.com.mx\/en\/omnichannel-support-innovative-strategies-for-it-customer-service\/\" >\n\t\t\t\tOmnichannel Support: Innovative Strategies for IT Customer Service\t\t\t<\/a>\n\t\t<\/h3>\n\t\t\t\t<div class=\"elementor-post__excerpt\">\n\t\t\t<p>Omnichannel Support: Innovative Strategies for IT Customer Service. The omnichannel support has had a growth in the area of customer service, since through this support<\/p>\n\t\t<\/div>\n\t\t\t\t\t<div class=\"elementor-post__read-more-wrapper\">\n\t\t\n\t\t<a class=\"elementor-post__read-more\" href=\"https:\/\/kenos.com.mx\/en\/omnichannel-support-innovative-strategies-for-it-customer-service\/\" aria-label=\"Read more about Omnichannel Support: Innovative Strategies for IT Customer Service\" tabindex=\"-1\" >\n\t\t\tRead more \"\t\t<\/a>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-post__meta-data\">\n\t\t\t\t\t<span class=\"elementor-post-date\">\n\t\t\tDecember 14, 2023\t\t<\/span>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/article>\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-13123 post type-post status-publish format-standard has-post-thumbnail hentry category-end-user-service-en\" role=\"listitem\">\n\t\t\t<div class=\"elementor-post__card\">\n\t\t\t\t<a class=\"elementor-post__thumbnail__link\" href=\"https:\/\/kenos.com.mx\/en\/multichannel-service-desk-transforming-end-user-service-with-hybrid-services\/\" tabindex=\"-1\" ><div class=\"elementor-post__thumbnail\"><img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"187\" src=\"https:\/\/kenos.com.mx\/wp-content\/uploads\/2023\/11\/15-300x187.png\" class=\"attachment-medium size-medium wp-image-12845\" alt=\"\" srcset=\"https:\/\/kenos.com.mx\/wp-content\/uploads\/2023\/11\/15-300x187.png 300w, https:\/\/kenos.com.mx\/wp-content\/uploads\/2023\/11\/15.png 750w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/div><\/a>\n\t\t\t\t<div class=\"elementor-post__badge\">End user service<\/div>\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h3 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/kenos.com.mx\/en\/multichannel-service-desk-transforming-end-user-service-with-hybrid-services\/\" >\n\t\t\t\tMultichannel Service Desk: Transforming End-User Service with Hybrid Services\t\t\t<\/a>\n\t\t<\/h3>\n\t\t\t\t<div class=\"elementor-post__excerpt\">\n\t\t\t<p>Multichannel Service Desk: Transforming End-User Service with Hybrid Services. Multichannel service improves productivity and customer satisfaction by providing a seamless and uninterrupted customer service experience.<\/p>\n\t\t<\/div>\n\t\t\t\t\t<div class=\"elementor-post__read-more-wrapper\">\n\t\t\n\t\t<a class=\"elementor-post__read-more\" href=\"https:\/\/kenos.com.mx\/en\/multichannel-service-desk-transforming-end-user-service-with-hybrid-services\/\" aria-label=\"Read more about Multichannel Service Desk: Transforming End-User Service with Hybrid Services\" tabindex=\"-1\" >\n\t\t\tRead more \"\t\t<\/a>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-post__meta-data\">\n\t\t\t\t\t<span class=\"elementor-post-date\">\n\t\t\tNovember 16, 2023\t\t<\/span>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/article>\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-13122 post type-post status-publish format-standard has-post-thumbnail hentry category-end-user-service-en\" role=\"listitem\">\n\t\t\t<div class=\"elementor-post__card\">\n\t\t\t\t<a class=\"elementor-post__thumbnail__link\" href=\"https:\/\/kenos.com.mx\/en\/the-critical-role-of-user-experience-in-technical-support-services\/\" tabindex=\"-1\" ><div class=\"elementor-post__thumbnail\"><img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"187\" src=\"https:\/\/kenos.com.mx\/wp-content\/uploads\/2023\/09\/El-Papel-Fundamental-de-la-Experiencia-del-Usuario-en-los-Servicios-de-Soporte-Tecnico-300x187.png\" class=\"attachment-medium size-medium wp-image-12841\" alt=\"\" srcset=\"https:\/\/kenos.com.mx\/wp-content\/uploads\/2023\/09\/El-Papel-Fundamental-de-la-Experiencia-del-Usuario-en-los-Servicios-de-Soporte-Tecnico-300x187.png 300w, https:\/\/kenos.com.mx\/wp-content\/uploads\/2023\/09\/El-Papel-Fundamental-de-la-Experiencia-del-Usuario-en-los-Servicios-de-Soporte-Tecnico.png 750w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/div><\/a>\n\t\t\t\t<div class=\"elementor-post__badge\">End user service<\/div>\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h3 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/kenos.com.mx\/en\/the-critical-role-of-user-experience-in-technical-support-services\/\" >\n\t\t\t\tThe Critical Role of User Experience in Technical Support Services\t\t\t<\/a>\n\t\t<\/h3>\n\t\t\t\t<div class=\"elementor-post__excerpt\">\n\t\t\t<p>In today&#8217;s high-tech world, technical support services play an essential role in ensuring that companies and end users get the most out of their technologies.<\/p>\n\t\t<\/div>\n\t\t\t\t\t<div class=\"elementor-post__read-more-wrapper\">\n\t\t\n\t\t<a class=\"elementor-post__read-more\" href=\"https:\/\/kenos.com.mx\/en\/the-critical-role-of-user-experience-in-technical-support-services\/\" aria-label=\"Read more about The Critical Role of User Experience in Technical Support Services\" tabindex=\"-1\" >\n\t\t\tRead more \"\t\t<\/a>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-post__meta-data\">\n\t\t\t\t\t<span class=\"elementor-post-date\">\n\t\t\tOctober 5, 2023\t\t<\/span>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/article>\n\t\t\t\t<\/div>\n\t\t\n\t\t\t\t<div class=\"e-load-more-anchor\" data-page=\"1\" data-max-page=\"2\" data-next-page=\"https:\/\/kenos.com.mx\/en\/wp-json\/wp\/v2\/pages\/13047\/page\/2\/\"><\/div>\n\t\t\t\t<nav class=\"elementor-pagination\" aria-label=\"Pagination\">\n\t\t\t<span aria-current=\"page\" class=\"page-numbers current\"><span class=\"elementor-screen-only\">Page<\/span>1<\/span>\n<a class=\"page-numbers\" href=\"https:\/\/kenos.com.mx\/en\/wp-json\/wp\/v2\/pages\/13047\/page\/2\/\"><span class=\"elementor-screen-only\">Page<\/span>2<\/a>\t\t<\/nav>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-a6a8b95 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"a6a8b95\" data-element_type=\"section\" data-e-type=\"section\" id=\"contacto\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-55aca14\" data-id=\"55aca14\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-ec6f043 elementor-widget elementor-widget-spacer\" data-id=\"ec6f043\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-53cabd6 elementor-widget elementor-widget-text-editor\" data-id=\"53cabd6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>CONTACT<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0a147f6 elementor-widget elementor-widget-heading\" data-id=\"0a147f6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">We are ready to discuss your project<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f8cdb74 elementor-widget elementor-widget-text-editor\" data-id=\"f8cdb74\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Send us your data and we will contact you with no obligation.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d25c20f elementor-widget elementor-widget-spacer\" data-id=\"d25c20f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-b29dd33\" data-id=\"b29dd33\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-04f174c elementor-widget elementor-widget-html\" data-id=\"04f174c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<script charset=\"utf-8\" type=\"text\/javascript\" src=\"\/\/js.hsforms.net\/forms\/embed\/v2.js\"><\/script><script>hbspt.forms.create({\r\n    region: \"na1\",\r\n    portalId: \"7593468\",\r\n    formId: \"e90c468d-ba30-40d2-a07b-2674164616cf\"\r\n  });\r\n<\/script>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Ideas That Lead to Results Learn how to improve productivity, business continuity, and operational efficiency through the effective use of technology. CONTACT US CONTACT We are ready to discuss your project Send us your data and we will contact you with no obligation.<\/p>\n","protected":false},"author":11,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"content-type":"","footnotes":""},"class_list":["post-13047","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Articles | Kenos<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/kenos.com.mx\/en\/articles\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Articles | Kenos\" \/>\n<meta property=\"og:description\" content=\"Ideas That Lead to Results Learn how to improve productivity, business continuity, and operational efficiency through the effective use of technology. 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