More than 27 years improving the IT user experience
In an increasingly digitized world, we help create exceptional technology experiences.
What we have achieved
What we can do for YOU
KOPILOT
Service Desk
We provide first level support in a proactive manner, resolving incidents and requests with speed and focus on user experience.
ARIA
IA Service Desk
We integrate artificial intelligence into the Service Desk to offer immediate, predictive and personalized attention, increasing operational efficiency and user satisfaction.
KADI
Field Service
We attend on-site the critical technological requirements, ensuring availability, agility and quality in the attention of users and assets.
KINET
Endpoint Management
We manage all your devices from one console. We automate tasks, strengthen security and improve the end user experience.
K-ATM
ATM Continuity
We ensure the operational continuity of your ATM network with 24/7 monitoring, nationwide on-site technical support and guaranteed regulatory compliance.
Are you working on a project to improve your users' experience?
IT SERVICE OF EXCELLENCE
What makes us different
Accompaniment throughout the digital evolution process.
Innovative practice that maps standards, regulations and technologies.
Specialization in ATM and POS monitoring and support.
Personalized approach to design customized solutions for each client, aligning ourselves with their processes, objectives and priorities.
Commitment to innovation to be at the forefront in the adoption of emerging technologies such as automation and artificial intelligence, maximizing the operational efficiency of our customers.
Certifications
IT services that generate competitive advantages
Facilitating success in multiple industries
Maintain the services available in Banking
ATM Monitoring
We have monitored and managed two of the largest ATM networks in Mexico.
Continuity of service
52,000 IT users served per month.
POS Support
More than 25,000 points of sale serviced
Cost reduction
We have achieved $2.5 million MXN in annual savings from support automation.
Ensuring operational continuity in Retail
Operational efficiency in manufacturing
Wide coverage
We have served companies in more than 22 cities in 6 Latin American countries.
Operational management
We achieved 98% assertiveness in asset management
Clients who inspire our work
Discover how to improve the IT experience by implementing best practices.
IT services that drive your growth
E-LEARNING
Create human skills that impact the business
ARTIFICIAL INTELLIGENCE
AI to transform the enterprise
SOFTWARE DEVELOPMENT
Transforming ideas into software
DATA & PROCESSES
Optimize collaboration and decision making
OPERATION & IT SUPPORT
Improve the IT experience
DIGITAL SECURITY & GRC
Improve the level of resilience
DIGITAL WORK
Transforming the end customer's digital experience
BUSINESS PLATFORMS
Simplify business operation
Partners
Connect with technology and innovation
Transform your IT operation with solutions designed for real results
Whether you’re looking to automate your help desk, secure your endpoint network or guarantee continuity in your infrastructure, our services are designed to scale with your operation, comply with regulations and generate tangible impact from the first quarter.
Request your free consultation now