SERVICES
IT CONTINUITY
Our service is designed to be the safeguard against interruptions, guaranteeing that your technological infrastructure works uninterruptedly.
Maintaining an invisible and resilient operation
Microsoft 365 Optimization
Boost your productivity and simplify management with our Microsoft 365 Managed Services.
Operational visibility at ATMs
Optimize your customers’ experience and ensure uninterrupted ATM operation.
Your business always running
Keep your crucial operations running without interruption, allowing you to focus on what really matters.
IT CONTINUITY SERVICES
We safeguard business continuity by offering comprehensive solutions that enable organizations to remain operational even in the most challenging circumstances. From strategic planning to the implementation of preventive measures and effective response to unforeseen situations, we work tirelessly to minimize the impact of any disruption to operations. Our approach ranges from protecting critical data and systems to implementing recovery protocols and training personnel to ensure a fast and efficient response.
ATM CONTINUITY SERVICES
Our Integrated ATM Management service encompasses a complete set of specialized operations and functions to ensure optimal performance, security and efficiency of ATMs throughout their lifecycle.
OUR SERVICE
- Remote management
- Alarm code dictionary
- Attention to failures
- On-site access and visitor control
- Health: Applications, versioning, patching
- Assets
- Ironing
- Transactions
- Self-help
- Vendor Management Office
- Fulfillment of contracts
- On-site SLA and QA management
- Versioning certification
- Installation projects and technological upgrades
- PMO
- Progress reports
- Technical logbook
- Integration of ITSM tools
SERVICE BENEFITS
- Continuous operation and reduction of downtime
- Efficient implementation of new ATMs
- Trouble-free software certification
- On-site technical support and rapid problem resolution
- Secure access management and security enhancement
- Efficient maintenance planning and execution
- Efficient coordination with suppliers
- Active monitoring and rapid incident response
- Integrated management throughout the ATM lifecycle
- Rigorous quality control in field services
- Fast resolution of common problems with efficient distribution and software upgrades
- Effective Management of Multivendor ATMs
- Adaptation of monitoring tools to specific needs
- Seamless integration and transactional monitoring
CUSTOMER STORIES
Microsoft Digital Environment
In our Microsoft 365 service, we offer a full range of solutions designed to enhance collaboration, productivity and security for your business.
OUR SERVICE
- Implementation, Migration and Adoption M365
- Implementation route
- Project progress
- Migration Technical Report
- Usage and adoption report
- Support and warranty policy
- Licensing and renewal
- Subscription services
- Managed Services
- Master service agreement
- SLA / Csat / Adoption level
- Subscription services
SERVICE BENEFITS
- Improved collaboration
- Increased productivity
- Secure digital identity
- Advanced security
- Legal and regulatory compliance
- Efficient licensing management
- Cost optimization
- Smooth migration
- Successful adoption and change management
- Proactive managed services
- Configuration of customized environments
- Optimization of tools
- Efficient virtual environment
- Augmented Reality Security
- Proactive incident response
CUSTOMER STORIES
Mission Critical Operation
In our Mission Critical service, we are dedicated to ensuring the stability and optimal performance of your business infrastructure.
OUR SERVICE
Managed services for networks, telecommunications, applications and hybrid environments:
- Monitoring and optimization
- Performance
- Provisioning and deployment
- incidents and problems
- Storage and backups
- Changes and configurations
- Tests and releases
- SLA, Csat
- Evolution and improvement plan
SERVICE BENEFITS
- Continuous availability and performance for the execution of critical operations.
- Resource optimization
- Proactive incident response
- Data security and backup
- Controlled change management
- Efficiency in procurement and deployment
- Rigorous testing and trouble-free releases
CUSTOMER STORIES
PRIORITY SECOPS RESPONSE CENTER
We are committed to strengthening your company’s operational continuity through a proactive and preventive approach.
OUR SERVICE
- Reactive Event Payment
- Preventive Policy:
- DRP
- Annual Health Check
- Emergency units
- Continuous improvement units
SERVICE BENEFITS
- Disaster resilience
- Optimal infrastructure health
- Rapid emergency response
- Continuous improvement and operational efficiency
- Minimization of risks and costs
- Adaptability to changes in the business environment
- Business confidence and peace of mind
CUSTOMER STORIES
OUR ALLIES
CONTACT
We are ready to discuss your project
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