The objective is to optimize efficiency in sales management with the correct use of information technologies and IT solutions at the time.

• More than 25,000 points of sale served.
• We have reduced critical incidents by 30% in one of the most important pharmacies in Mexico.
• Renewals for more than 10 years with clients in the sector.
• We helped one of the largest drugstore chains in the country increase point-of-sale availability.
• We provided remote assistance to 145 locations, stores, boutiques and restaurants of one of the most important departmental chains in Mexico.

Kenos provides specialized remote or on-site support to avoid failures in the interface of transfer platforms or credit monitoring mechanisms, among other key aspects of the business, through the control and measurement of the IT service.

• We monitor and manage two of the largest ATM networks in Mexico.
• 52,000 IT users served per month.
• More than 18 years understanding and supporting the most important banks.
• Renewals for more than 17 years with clients in the sector.

We optimize response times for the sales area through information technologies, process digitalization, customer experience automation, the use of artificial intelligence and IT technical support.

• We serve 2,500 mobile devices.
• We have a specialized sales force support service.