How does a Service Desk boost business productivity?
In the age of information technology, many companies are implementing technological solutions to improve the efficiency and productivity of their processes. One of these solutions is a Service Desk, which can be a valuable tool to boost the productivity of our company. A Service Desk is a centralized point of contact for all support […]
Azure vs. AWS: A detailed comparison of the two cloud giants
In recent years, the rise of the cloud has been somewhat impressive. Both Amazon Web Services (AWS) and Microsoft Azure are the two leading cloud service providers, and together they capture a large share of the market. In this article, we will compare these two cloud platforms and discuss the features of each. Before […]
The future of the Help Desk and Service Desk: trends and predictions
Help Desks and Service Desks are services that have existed for decades and, although their fundamental purposes have remained constant, their role is undoubtedly evolving. Technology, which is at the core of these services, is advancing by leaps and bounds and it is vital to keep abreast of the latest trends. Similarly, customer service practices […]
How to ensure data security in hybrid cloud architectures?
In recent years, hybrid cloud architectures have become increasingly popular in enterprises due to their ability to combine public and private cloud infrastructure. While hybrid cloud architectures offer many advantages, they also present a major challenge: data security. In this article, we will discuss some measures we can take to ensure the security of our […]
What is hardening and why is it important for IT security?
IT security is an increasingly important concern for businesses and individual users alike. With the increasing amount of data and more devices connected to the Internet, the need for robust and effective security measures has become more evident. One of the most important security measures that can be taken is hardening. What is Hardening? […]
IT auditing and enterprise security: How are they related?
Information Technology (IT) is crucial for the proper functioning of any modern organization. As technologies advance and IT systems become more and more common, information security becomes a priority to ensure the stability and sustainable growth of the company. It is essential to understand the interconnection between IT auditing and enterprise security, as they are […]
Elements of organizational resilience
Organizational resilience is a critical issue today, as organizations face a number of challenges and constant changes. After all, an organization’s ability to respond and adapt to these challenges can make the difference between success and failure. Furthermore, resilience refers not only to an organization’s ability to survive an adverse event, but also to its […]
What is obtained with the impact analysis?
Impact analysis plays a fundamental role in the management of adverse situations that may jeopardize the continuity of an organization. Thanks to it, we can develop contingency plans that guarantee a quick recovery and start-up of operations after the event. If you want to know what it is, what is obtained and what is the […]
What controls can be implemented to mitigate risk in your company?
Exercising control over every aspect of your business to mitigate risk gives you the edge over the unexpected. Knowing how to manage risk in a company will allow you to identify it, but also to recognize certain vulnerabilities that could lead to having to deal with more risks. Don’t allow the lack of control due […]
How is risk managed in a company?
Risk in a company is a consequence that can affect both old and new start-up companies. There are different types of risks and it is important to be aware of them in order to know how to avoid or deal with them. Having a company is a great responsibility and there must be a team […]